OUR MISSION
To engage the community in the development of a world-class public health system for the Sunshine Coast.
OUR VALUES
Wishlist will seek to achieve it's mission with intergrity, compassion and respect as a locally focused, professional and innovative Sunshine Coast charity.
Wishlist complies with the ephilanthropy Code of Ethical Online Philanthropic Practices.
OUR PRIVACY POLICY
Protecting Your Privacy
Wishlist is committed to providing you the highest levels of service. Protecting your privacy is important to us. Wishlist is a Queensland state statutory body and as such must comply with the Information Privacy Principles (IPPs) contained in Queensland Government Information Standard 42. Wishlist is also subject to the Freedom of Information Act 1992, and the Libraries and Archives Act 1998.
Wishlist collects, stores and uses:
1. Employee Personal Information
The purpose of these records is to maintain recruitment and employment history, and payroll and administrative information relating to all permanent, contract and temporary employees of Wishlist. Content may include all matters relating to individual employment, including medical records, disciplinary and/or grievance documentation. The following staff members have access to this information: Wishlist Manager, Wishlist Office Manager and Fundraising Co-Ordinator. Records are retained according to the applicable provisions of the General Disposal and Retention Schedule for Administrative Records prepared by Queensland State Archives.
Individuals may seek access to their records by Wishlist’s Freedom of Information Officer who is the Wishlist Manager.
(Phone (07) 5470 6133, e-mail:
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)
The records held relate to a file established for each employee and are kept on paper. These records are held at Hospital Road Nambour in the office of the Sunshine Coast Health.
2. Members of the Friends of Wishlist and Parking Customers Records
The purpose of these records is to provide membership services and parking facilities for those members/customers who have chosen to utilise the parking services of Wishlist at the Nambour General Hospital.
Content may include all matters relating to billing (including payroll numbers for those utilising payroll deduction schemes), over or under-payment, vehicle identification and contact information, correspondence relating to complaints/accident details.
The following staff members have access to this information:
Wishlist Manager, Foundation Office Manager, Fundraising Co-Ordinator, and Metro Car Park/Customer Service Representatives. In addition the Foundation’s accountant and auditor have access.
Requests for payroll deduction for payment of membership/parking are also made available to the respective payroll departments.
Individuals may seek access to their records by Wishlist Freedom of Information Officer who is the Wishlist’s Manager.
(Phone (07) 5470 6133 or e-mail:
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)
Records are retained according to the applicable provisions of the General Disposal and Retention Schedule for Administrative Records prepared by Queensland State Archives. The records held relate to a file established for monthly parkers that is kept on paper.
These records are held at Hospital Road, Nambour in the office of Wishlist and a copy posted to Metro Parking Pty Ltd.
3. Personal Information about Vendors
The purpose of these records is to allow normal business processed to take place eg. Name, address for payment, contact information, bank account details to allow for electronic payment of accounts, and Australian Business Number. The following staff members have access to this information:
Wishlist Manager, Wishlist Office Manager and Fundraising Co-Ordinator. In addition the Wishlist’s accountant and auditor have access.
Individuals may seek access to their records by Wishlist Freedom of Information Officer who is the Wishlist’s Manager
(Phone (07) 5470 6133 or e-mail:
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)
Records are retained according to the applicable provisions of the General Disposal and Retention Schedule for Administrative Records prepared by Queensland State Archives. The records held relate to a file established for each vendor that is kept on paper. These records are held at Hospital Road, Nambour in the office of Wishlist.
4. Personal Information about supporters, volunteers, donors:
The purpose of these records is to enable Wishlist to raise donations, sponsorships, and support.
Content may include contact information, support given, credit card payments/details, research from public documents and contacts made.
The following staff members have access to this information:
Wislist Manager, Wishlist Office Manager and Fundraising Co-Ordinator.
Public acknowledgment of gifts and donations received by the Wishlist directly is given unless the donor wishes to maintain anonymity.
Individuals may seek access to their records by Wishlist Freedom of Information Officer who is the Wishlist’s Manager.
(Phone (07) 5470 6133 or e-mail:
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)
Records are retained according to the applicable provisions of the General Disposal and Retention Schedule for Administrative Records prepared by Queensland State Archives. The records held relate to a file established for each vendor that is kept on paper and electronically. These records are held at Hospital Road, Nambour in the office of the Sunshine Coast Health Wishlist.
5. Personal Information of Members of the Wishlists Board of Directors:
The purpose of these records is to allow the wishlist to meet the governing requirements of the Hospitals wishlist Act.
Content may include contact information, correspondence from the Minister of Health and Director General of the Health Department, and other personal information needed for the wishlist to hold bank accounts, investments, and trade accounts.
The following staff members have access to this information:
wishlist Manager, wishlist Office Manager and Fundraising Co-Ordinator.
Individuals may seek access to their records by Wishlist Freedom of Information Officer who is the wishlist’s Manager.
(Phone (07) 5470 6133 or e-mail:
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)
Records are retained according to the applicable provisions of the General Disposal and Retention Schedule for Administrative Records prepared by Queensland State Archives. The records held relate to a file established for Board Member’s that is kept on paper and electronically. These records are held at Hospital Road, Nambour in the office of the Wishlist.
Who we may communicate with:
For the purpose outlined above we may disclose your personal information to organisations outside the wishlist.
These organisations to which information is disclosed include:
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Payroll departments for parking payroll deduction schemes and Friends of Wishlist and Friends of Hibiscus house membership;
- Your representatives (eg Your authorised representatives or legal advisors) only upon your written authorisation·
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Our professional advisers, including our accountants, auditors and lawyers;
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Government and regulatory authorities and other organisations, as required or authorised by law;
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Public acknowledgment of gifts and donations received by Wishlist directly unless the donor requests anonymity.
- Forms and guidelines used by Wishlist that solicit personal information will specify the purpose for which the information is being collected; and to whom the information will be shared. (IPP 2 notice)
Wishlist does not have any existing contracts, licenses and outsourcing arrangements that utilise personal information held by Wishlist. Future contracts, licenses and outsourcing arrangements that utilise personal information of Wishlist, if any, will contain the necessary provisions in order to comply with the IPPs.
Personal Information Quality
The goal of Wishlist is to ensure that the personal information it holds is accurate, complete and up-to-date. Please contact Wishlist if any of the details provided have changed. Please also contact Wishlist if you believe the information we have about you is not accurate, complete or up-to date.
Procedure to Gain Access to Personal Information
Access to your personal information is upon request to the Freedom of Information Office of Wishlist who is the Wishlist Manger (07) 5470 6133 or
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Review Procedure
If an individual believes that their personal information has not been dealt with in accordance with an IPP they may make a complaint to Wishlist seeking an internal review. A request for an internal review must be make in writing and must be made within six months from the date when the breach was suspected to have occurred. Requests should be forwarded to the Foundation Manager of Wishlist on (07) 5470 6133 or
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Requests for review will be acknowledged in writing within 14 days from the date on which the application was received, and Wishlist will process the request within 60 days from the date on which the application was received.
Applicants will be advised in writing of the Wishlist’s decision.
If an applicant does not agree with the Wishlist’s decision they may request an internal review.
The Wishlist’s Manager will arrange for an internal review to be carried out by an officer who has not previously been involved in the matter.
This will be done within 45 days.
The Wishlist Manager will provide a response in writing to the applicant.
Personal Information Security
Wishlist is committed to keeping secure the personal information you provide to us. Wishlist takes all reasonable precautions to protect the personal information it holds from misuse, loss, modification, disclosure, or from unauthorised access.
Contact Us about Privacy Practices
If you have any further questions or would like further information about Wishlist’s privacy and information handling practices, please contact:
Wishlist Manager
Wishlist
PO Box 2610
NAMBOUR WEST QLD 4560
Phone: (07) 5470 6133
Fax: (07) 5470 6362
Email:
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Attachment I – Privacy and Security Statement for the Wishlist Website
Wishlist is committed to protecting your privacy.
We understand and appreciate that visitors and users of Wishlist’s website are concerned about their privacy and the confidentiality and security of any information provided to us.
The Queensland Government has established a privacy regime for the Queensland public sector based on 11 Information Privacy Principles.
These are contained in an Information Standard that we are required to adhere to.
A copy of this standard can be accessed at http://www.iie.qld.gov.au
This is a cookie-free site.
When you look at this web site, our Internet Service Provider makes a record of your visit and logs the following information for statistical purposes only – the user’s server address, the user’s top level domain name (for example .com, .gov, .au, etc) the date and time of visit to the site, the pages accessed and documents downloaded, the previous site visited, and the type of browser used.
No attempt is or will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect activity logs.
Your name and address details will be removed from our contact mailing list if you advise us to. Instructions on how to "Opt out" of future mailings is detailed on emails all correspondence where possible disseminated from the Wishlist office.
We will not disclose any contact details to third parties without your consent, unless required by law. Our Internet Service Provider for system trouble shooting and maintenance purposes may monitor e-mail messages.
Right of access and correction is limited to existing rights under the Freedom of Information (FOI) Act 1992.
If one wishes to obtain access to records under the Freedom of Information Act 1992, they should apply to the FOI Officer for the Wishlist who is the Wishlist Manager.
(07) 5470 6133 or
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.
If you have any queries about our privacy and security practices, please contact the Wishlist’s Manager on (07) 5470 6133. |
Since 1998 Wishlist has worked with a generous and committed Sunshine Coast community raising funds through numerous events including the award winning...
Any event or social activity can be, or support, a fundraiser that may ultimately benefit a loved one.
OUR FOUNDATION 
